Returns MUST be made within 30 days from the date of purchase and authorized by a member of our team. We can only provide refunds back to the same method of payment used to purchase.
Returns are subject to a 10% restocking fee.
Cancellations are are subject to a 10% restocking fee.
Returns for online orders can take up to 5 business days to show up on your credit card.
***Please note that special order and seasonal items are considered FINAL SALE and not eligible for return.***
*** Due to provincial regulations we cannot accept returns for FDA or CFIA Food Approved Items.***
Exchanges must be made within 30 days from the date of purchase. Exchanges MUST be
authorized by a member of our customer service team.
FINAL SALE items are not eligible for exchange.
Product exchanges are not subject to a restocking fee if the exchange is of equal or greater value.
*** Due to provincial regulations we cannot accept exchanges for FDA or CFIA Food Approved Items.***
All damage claims MUST be made within 30 days of receipt of goods
If you arrange for delivery with your own freight account you must make any damage claims directly with the carrier.